Redwood Coast Transit Authority (RCTA) is requesting proposals for the 2017 Market Research & On-Board Survey Project. Requested services include a 3-day assisted on-board survey of the fixed route and Dial-A-Ride services, tabulation and a deliverable powerpoint of the findings, plus the raw survey data, followed by a focus-group and interview element with existing customers, community stakeholders (tourism/lodging stakeholders, parks and attrations representatives, and educational institutions), RCTA operations personnel, and other groups to be agreed upon after the OB Survey. The deliverable for the market research component of the project shall be a comprehensive report of the focus groups and interview discussions, insights gained, themes and issues uncovered, and some recommended service adjustments or other reactions based on research findings and transit industry best practices.
Firms interested in making proposals should obtain the detailed Request for Proposals by downloading it here (.pdf) or contacting:
Redwood Coast Transit Authority
c/o: TMTP Consulting LLC
1275 4th Street #733
Santa Rosa, CA 95404
Telephone: (707) 235-3078