General Information

Holidays

RCT does not operate on observed holidays for New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, or Christmas Day.

Accessibility

RCT has designed its service to comply with the requirements of the Americans with Disabilities Act. All buses are wheelchair lift equipped. For additional information, please call 464-6400 or use the California Relay Service for TDD.

Carry-On Items:

Limit carry-ons to the size and number you can easily handle. Limit: 4 packages up to 25 lbs each. Assistance is available for seniors and persons with disabilities. No flammable or hazardous items, garbage, or recycling.

Luggage

Redwood Coast Transit accepts luggage only on Route 20 between Arcata and Smith River. A maximum of two luggage items (excluding carry-on items and bicycles) is allowed per passenger. Luggage items must be limited to a maximum of 50 lbs. each and must fit within the luggage compartment door dimensions. It is recommended that passengers call for details for luggage items measuring larger than 30″ x 40″ X 24″.

Bicycles

RCT route buses are equipped with bicycle racks that will accommodate two bicycles per bus on a first come, first served basis.

Food and Drinks

To keep our buses clean, open food and drinks are not allowed on the bus. Travel mugs and sipping cups with tight fitting lids are okay.

Lost and Found:

If you lose something on the bus, call us at 464-6400. Tell us the date and time you lost the item, the route (or Dial-A-Ride), and a complete description of the article. Be sure to call us if you find something, too.

Animals

Seeing Eye dogs and other service animals are allowed on the bus. Other small animals in carriers may be allowed if pre-arranged. Call 464-6400 for more information.

Conduct

Redwood Coast Transit Authority reserves the right to refuse service to anyone. Evasion of fare payment, smoking, loud music, boisterous or unruly behavior, or willful disturbance or others is strictly prohibited (California PC Sec. 640).

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